By accessing the website, you agree with the terms and conditions of Rad Roller UAE. Rad Roller UAE reserves the right to amend, cancel or change the terms and conditions without any notice and is the sole discretion Rad Roller. ROLL Equipment LLC, a limited liability company registered under the law of Dubai with License Number DMCC-720105 having its office at Nook, One JLT, hereinafter “Rad Roller UAE” or “website, and any person who makes a purchase at www.radrolleruae.com, hereinafter “Customer”, collectively “the Parties “. The Customers declares that he/ she if is of legal age or has parental permission and has the legal capacity to contact and is accordingly able to place an order on this Website. The Parties agree that their relationship will be governed by these terms and conditions.
Rad Roller UAE aim that information on the website is complete and accurate but may contain technical inaccuracies hence, Rad Roller reserves the right to correct such errors or inaccuracies any time or update information on the website about prices, descriptions of products offered. It is therefore agreed that the applicable terms and conditions are those in effect in website at the time the order is place on the website.
When utilising a provided discount code, the code is valid for 1 year and can be renewed and use for longer period of time.
FREE SHIPPING ON ORDERS OVER 500 AED
RAD is happy to offer free standard shipping on all orders with a subtotal AED 500. This offer is available for orders shipped within DUBAI only. Certain orders are not eligible for free shipping.
In-stock items are shipped within 24 hours. If you order items with different availability times, we will ship your order when your complete order becomes available.
FedEx Express takes 5-10 business days and time to pass through customs.*
*Customs time depends on countries' customs process.
Our warehouse processes online orders between Sunday and Thursday. Orders placed after 5pm (GMT +4) will not be processed until the following business day. Please be mindful of holidays as shipping carriers are closed on select days, and the volume of orders received increases and extends time in transit.
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.
On international orders, the recipient is responsible for payment of applicable duties, taxes and other fees imposed by the buyer's country. Gift orders may be assessed duty depending on the country. Please contact your customs office for information on duties, taxes and restricted items.
The products and prices we offer are valid for as long as they are visible on the website. If an item is ordered that is determined to be unavailable , Rad Roller have the right to cancel the order and notify the customer.
PRICES AND PAYMENT METHOD PAYMENT TERMS
You agree to pay the prices and all charges shown for the transaction inclusive local taxes calculated based on the address where the product is made available for pick up. All amounts are in Emirati dirhams. The Customer may pay card online or cash on delivery.
Rad Roller UAE ensure complete satisfaction with the items.. Credit card returns will be credited back to your card.
If you wish to cancel your order, you can contact us at firstname.lastname@example.org or contact us on the mobile provided in our website. We would like to ensure best service provided the order hasn’t been handed over to the courier.
Out of stocks items : in the event that product is out of stock we will call immediately or send an email informing you or order cancellation.
RAD engineers quality, durable, and reliable products. If your tool ever breaks down due to a manufacturer defect, simply notify us of the problem and we'll replace it. We stand by our tools for a lifetime, and that's a guarantee you can stand by, too.
These terms and conditions are governed by the laws applicable in UAE.